MSP Services

Managed Endpoint Detection and Response (EDR) is like upgrading from a basic lock to a smart security system on every device. Laptops, desktops, and servers are continuously monitored for suspicious behavior, not just known viruses. If something looks off, the system can isolate that device and stop the threat before it spreads through your office. You get enterprise-level protection with clear, human-readable reports instead of a pile of confusing alerts. 

Key Benefits: 

• Automatically detects and blocks suspicious behavior on endpoints 
• Isolates compromised devices to keep threats from spreading further 
• Provides easy-to-read security reports you don’t need a PhD to understand

Managed Detection and Response (MDR) pairs advanced security tools with real security experts who watch your environment around the clock. When something looks wrong at 2:17 a.m., they investigate and take action instead of saving it for “Monday morning.” This is ideal for Maine businesses that need serious protection but do not have an in-house security operations team—and never wanted to build one in the first place. 

Key Benefits: 

• Constant monitoring and analysis of systems, users, and network traffic 
• Rapid, human-led response to investigate and stop attacks quickly 
• AI-assisted detection that adapts as attackers change tactics 

Yes, your Microsoft 365 and Google Workspace data still needs backup. Accidental deletions, ransomware, sync mistakes, and employee departures can all take important emails and files with them. Our Cloud Backup and SaaS Protection service automatically backs up mailboxes, OneDrive, SharePoint, Google Drive, and more to a separate, secure location. When something goes missing, we can put it back. No drama required. 

Key Benefits: 

• Automatic daily backups of email, shared drives, and collaboration tools 
• Quick recovery from accidental deletions, ransomware, or sync issues 
• Data retention that goes beyond default Microsoft and Google limits

Dark Web Monitoring lets you know if your company’s credentials are being traded in the wrong neighborhoods online. We continuously scan for your domains and email addresses on known marketplaces and leak sources. If we find stolen passwords or sensitive information, you get an early warning and a plan to lock things down (before someone quietly logs in and helps themselves). 

Key Benefits: 

• Detects leaked passwords, usernames, and other sensitive business data 
• Early alerts so you can reset credentials before attackers use them 
• Helps reduce the risk of breaches that start with stolen logins 

Most cyberattacks start with a click, not a keyboard. Security Awareness Training turns your team from “most likely to click” into your first line of defense. We deliver short, practical lessons and realistic phishing tests that fit into a normal workday. Over time, employees learn what looks suspicious, how to respond, and when to ask for help so threats get stopped at the inbox. 

Key Benefits: 

• Interactive phishing simulations and real-world training modules 

• Tracks individual and team progress over time 

• Builds a lasting culture of security awareness across your business

Business Continuity & Backup is all about one simple question: “How fast can we get back up if something breaks?” We design a backup and recovery plan based on your systems, your risk, and your tolerance for downtime. With full system image backups and both local and cloud copies, we can restore servers, data, or even whole environments quickly so an outage becomes a hiccup, not a crisis. 

Key Benefits: 

• Full system image backups that support complete server and workstation recovery 
• Local and cloud backup copies for extra resilience and flexibility 
• Fast restore options to keep staff productive during incidents 

Email is still the number one way attackers sneak into businesses, usually disguised as “that one weird message” someone almost ignored. Our Email Security Filtering stops spam, malware, and phishing attempts before they land in your users’ inboxes. Messages are scanned for bad links, dangerous attachments, and impersonation attempts, so your team can focus on real work instead of sorting junk and dodging scams. 

Key Benefits: 

• Filters out spam, viruses, and malicious attachments before delivery 
• Detects phishing, spoofing, and business email compromise attempts 
• Reduces the risk of credential theft, wire fraud, and data loss